Reference

Read These Terms Before You Open an Account

These terms govern every account on bonsai77 — how you register, how deposits and withdrawals work through DANA, OVO, and GoPay, and what rules apply to your activity.

Applies to all account holdersCovers DANA, OVO, GoPay wallet useJurisdiction-dependent accessUpdated when policy changesContact support for clarification
bonsai77 Read These Terms Before You Open an Account
TERMS CONTACT PATHS

Reach Us About Any Terms Question

Live Chat Open the live chat widget inside your account dashboard to ask about specific clauses, wallet rules, or account status under the current terms.
Email Support Send a written query to our support address if you need a documented response about how a term applies to your DANA, OVO, or GoPay account activity.
Account Help Centre The help centre inside your account covers the most common terms questions — wallet verification steps, account suspension rules, and eligibility conditions.
HOW WE HANDLE POLICY

How bonsai77 Manages Your Account Under These Terms

These terms are not a formality — they define the actual rules your account runs on, from the moment your DANA deposit clears to the moment a withdrawal lands back in your OVO or GoPay wallet. We apply them consistently and update them when the rules change.

Account Data Handling

We collect only what we need to operate your account — name, contact detail, and wallet ID. That data is used strictly for account management and wallet verification, not sold or shared outside our platform operations.

Cookie and Session Use

Cookies keep your session active across mobile and desktop. We use session data to match your wallet transaction to the correct account, not to track behaviour outside bonsai77.

Account Security Rules

Your account credentials are your responsibility under these terms. If you suspect unauthorised access, contact support immediately through live chat — we can freeze account activity while we verify your identity.

Requesting Changes or Deletion

You can request a correction to your account details or ask about data retention through the email support path. We aim to respond to formal account-data requests within a reasonable timeframe as permitted under applicable law.

Common Questions About These Terms

If something in the terms feels unclear, this section covers the questions we hear most often. For anything not covered here, use the live chat or email path in the support section above.

Yes. All wallet transactions — DANA deposits, OVO withdrawals, GoPay transfers — fall under these terms. Wallet verification steps are part of the account rules you accept at registration.

We may suspend or permanently close an account that breaches these terms. You will receive a notice to your registered contact. Funds held in a suspended account are reviewed on a case-by-case basis under our stated account rules.

We send a notice to your registered email or display an in-account alert when terms change. Continuing to use your account after the notice counts as acceptance of the updated version.

Access depends on local law and is available only where local law permits. Check your eligibility before registering — we do not override local legal restrictions.

Send a written request through email support. Include your registered wallet ID — DANA, OVO, or GoPay — so we can locate your account and process the correction in line with applicable data rules.

Yes. You must meet the legal age requirement in your jurisdiction and access the platform from a permitted region. Accounts found to breach eligibility conditions are subject to closure under these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.